Keeping my thoughts steady, I followed a few steps behind Kody as he led me through the grand hotel, explaining everything he could along the way.
The building was massive—sprawling corridors, high ceilings, and polished floors that would take an entire team of maids to maintain. Every detail exuded luxury, but beneath it was a carefully structured system that ensured it all ran smoothly.
As we walked, Kody spoke with an air of authority and precision. “The clients who stay here expect a certain level of service and understanding. Everything we do must meet their standards.”
Then, he turned to me with a thoughtful expression.
“How much experience do you have with emergency incidents in hotel management?” His voice remained calm, but there was an edge of curiosity. “I ask only to gauge
