The Story Of Us

bringing sexy back

The stress of customers and the holiday season can cause all of us working to loose our minds.

Todays big run was an auction customer that we spent two nights at her place picking up items to consign both in our store and inside our auction. Today made day three of her showing back up and wanting items back that she didn't mean to send.

These items were post all week. Auction is one day away. We have items with bids on them. I have to walk in and keep my calm demeanor and explain to her. We are not doing this. This is the last time. "You get what you want now and we are done." She is stalking our advertisements which is perfectly fine. We want her to see all of the hard work that we do the ensure the best possible out come for the sale of her product, items up for sale. On the same note. She sent all of this inventory and are now coming back daily with a new story on why she needs an item back. One was in her sons nursery. One was a McCoy brand and she just realised that. Then she moved to the level of. Your employees got excited and grabbed inventory they weren't suppose to grab. To which my response is "No ma'am. They showed you each box. You said yes or no as they load each one. We have consignors on a list waiting for us to have time for them. We are not short inventory or money so there is no need for them to be excited about boxes of vintage glassware that we have tons of. Money, gold, guns, maybe. None of this inventory was any of that."

Her story changes again. Now she didn't know we were coming to pick up items. We just showed up with a trailor. She was confused so she didn't have time to sort or decide what to take. Now, my workers, son one and three, were the workers. Marcus and John, stayed after work at her home with her. They talked history, brands, and staging techniques. The talked of flea markets and antique malls this lady has been in. All of these conversations and two trips uequallying two 16 foot boxed trailor loads of merchandise. To which now you were confused. She has a family member show up and we leave them to sort and take back as much as they would like.

Today is auction day. We all have bets on if she shows up again. My patience is done for. I am hoping I stay professional. If not I am sure it will make it to the book.

We run high sales numbers closing out the day. We now have to put $204 daily into savings towards buying our new home. Today was day one of the new goal. We had a high stress day over all.

The rain comes in customers finish their shopping and the store grows quiet. John cranks up the music in the auction area. I am hanging clothes getting them ready to go out. I am bring Sexy Back is playing loud. I look up and catch the security cameras. Marcus, John. and my mother are all getting down dancing to bringing sexy back in the middle of the work area. As the song ends I hear my mother say, " Yep, if my hip wasn't thrown out from all this walking today. It is now for sure after all that dancing."

We all start closing down for the day. My mother hits the store radios and starts telling them its clean up time. Odd sounds start coming from the radio. Odd creepy moaning noises that is normally Marcus. No, I look over and it's my mother.Needless to say. The days aggrivation was forgotten in the span of a few minutes watching my mother and sons laughing and getting down as they were dancing dancing. I am not sure about the sexy part but they definitely brought back our happy place as we all left wearing smiles, we may be tired, but we survived another day with no casualties and all of our sales goals scored.