The complaint arrived through Wren's studio's general email address on an otherwise unremarkable Wednesday morning, forwarded to her by the young assistant she'd finally hired that spring to help manage the growing volume of client inquiries her public profile had brought her way, and Wren read it three times before the full weight of its accusation settled into something she could no longer dismiss as an isolated overreaction.
I am writing regarding the restoration you completed on my family's nineteenth-century portrait last winter,* the email read. *I have since consulted a second conservator, who identified significant concerns about the technique used, particularly around the inpainting on the subject's face, which she describes as inconsistent with best professional practice and pot
