On the last day of May, Victorian PCBs were advised of new regulations, the decree from the employment minister’s office highlighting problem areas and demanding that the current situation be resolved quickly. Staff were not informed whether other states’ bureaux had also failed to meet their targets. According to a subsequent missive that flashed across PCB screens, an interview with the minister would be broadcast following the evening news, so Emma, curious to hear what the minister had to say to the public, determined not to miss it. The decision meant skipping a cup of tea on her arrival home and eating dinner in her least preferred position, a reheated store-bought meal balanced on her knees as she sat in an armchair in front of the living room screen. At least she no longer had to

