DECISION Her first instinct was to hit the replay button to hear that voice again. Instead, she hit the redial button. There came the dreaded three-note tone, and a woman’s voice answered the call. “We’re sorry, but the number you are trying to reach is not a working number. Please try again—” “What do you mean it’s not a working number?” Dane shouted back at the phone. What do you mean it’s not a working number?She tried to call it a second time but got the same results. Frustrated, she listened again to the two two-second messages. “Hello, Dane.” “Hello, Dane.”“I am Fluffy.” “I am Fluffy.”She frowned. Something about the tone. The inflections. She played them a third time. “Hello, Dane.” “Hello, Dane.”“I am Fluffy.” “I am Fluffy.”“That’s not a real person. It sounds robotic,”

