Celeste gave me one of her subtle once-overs as I walked out of the lift. I'd shaved and showered in the basement bathroom, there for the benefit of those who cycled or ran to work or exercised at lunchtime. Not an enjoyable experience, as the shower ran alternately hot and cold and dwindled to a dribble without warning. My shirt was crumpled from being crammed in my overnight bag and I’d forgotten to pack a tie. 'Lindsay called in a few minutes ago to see you,' she said. Was that sympathy I saw in her eyes? 'Thanks.' I hurried into my office to forestall further conversation. I cleared my calendar of all non-urgent appointments for the next three days so I could spend as much time with Frida as possible. Over the years, I’d learned that the most important role of a managing director is

