One week after Catherine’s strategy was implemented, the work was showing some promising signs. The surveys and data collected from potential customers were yielding positive results, making the team begin to trust the new direction that Catherine had proposed. Although there were still some small concerns from the team, everything seemed to be heading in the right direction at first.
However, that morning, Catherine faced a major challenge. As she was reviewing the data from the research department, Rachel suddenly criticized her. “Catherine, can you explain the mistakes in these numbers? You've made mistakes repeatedly, three times already. We can overlook it once, but this can't be ignored when it happens so often.”
Nathan and Emily joined in, criticizing her as well. “There are too m
