James “Francis, could you pass this along to Richard when he’s in. I’ve signed off the approvals, but it needs his signature too.” “Of course, James.” She jots a line or two on a sticky note and appends it to the file. I’m heading for my office when I hear the intercom click into life. “Francis!” It’s Kirstie’s voice, urgent, almost panicked. I turn to listen in. “It’s Kirstie in the lobby. Ben Summerford is outside, ranting at Charlotte….” Francis’ eyes widen. “James….” But I’m already running for the elevator. “Call Security!” I yell. “And the police.” As I slam my hand on the call button, Francis ramps up the volume so I’m still hearing Kirstie as I champ and stamp for the doors to open. “…. It’s not looking good….” Kirstie sounds thoroughly rattled. “…. He’s looking really thre

