The corridor of Westfield Counseling smelled faintly of copier toner and lavender plug-ins, the kind of compromise that promised calm and delivered the memory of it. Norman Drake paused just inside the glass door to sign the visitor log. The pen on its chain scraped a tired signature; the receptionist slid a pale blue badge across to him with a smile that didn’t ask questions. Her eyes were the exhausted kind that had learned to take people at their best because their worst came in with them anyway.
“Dr. Avery’s expecting you,” she said. “Second hall, last door on the left.”
“Thank you.” Norman tucked his notebook under his arm and followed a runner rug that had once been beige. Bulletin boards along the wall advertised grief groups, mindfulness Tuesdays, and a fundraiser 5K with a photo of a woman mid-stride. He glanced longer than he meant to. The woman had the kind of determined half-smile people wear when they’ve decided not to quit in public.
Thomas Avery’s office was neat without being precious. Books in sensibly alphabetical rows. Two chairs that matched but pretended not to. A framed print of a coastline where the ocean met rock with polite force. On the desk, a stack of files squared to the corner as if right angles could hold grief in place.
Avery himself stood when Norman entered—late fifties, shoulders that had practiced compassion long enough to slump under it. His tie was loosened, as if the day had already admitted beatings. He extended a hand that was warm and chapped.
“Detective Drake. Thank you for coming.” His voice had the rasp of someone who’d slept but not well.
“Thank you for making time,” Norman said, taking the chair Avery indicated. He placed his notebook on his knee, pen clipped ready, and let the room breathe around them. The window looked out on a parking lot where a maple tree was trying to pretend it wasn’t February. Thin light pooled on the sill; dust floated in it like idle snow.
Avery didn’t sit right away. He moved a file from one stack to another, a gesture that accomplished nothing and revealed more than it hid. “I’ve given statements,” he said. “To the first team. To the coroner’s office. I’m not sure what else I have.”
“I’m not looking for something official so much as something true,” Norman said, and watched the way that landed. Not everyone liked the distinction. Avery did. His face eased by a degree.
“She was one of our best,” Avery began, sitting. He chose the chair that faced the door. People who worked in rooms like this often did. “Gloria could hold a room together just by being in it. Patients trusted her. Colleagues trusted her. She had a way of… smoothing the air. You know the kind.”
“I do,” Norman said. He flipped to a clean page.
“For years she was steady,” Avery went on. “Friday dinners, potlucks for birthdays, notes on everyone’s door after a hard week. She wasn’t loud with it. Just… present. Reliable.” He swallowed. “Then, about a month before—” His hand shifted toward a framed photo on his desk and stopped. He didn’t pick it up. “Something changed.”
Norman made a small circle on the page where the word “month” lived. “Changed how?”
“At first it was little things. She started skipping the Friday dinners. She’d promise to come and then cancel with a text. She stopped leaving those notes. If you caught her in the break room, she’d smile and say she was buried, that she’d make it up later.” He gave a breath that wasn’t quite a laugh. “There is no later in this line of work, but we all pretend there is.”
“Workload?” Norman asked.
Avery’s mouth tightened. “She took on more. Groups. Intakes. Overflow. We tell clinicians not to run more than three groups concurrently. Two is sane. Three is pushing it. She was running five.” He let the number sit. “We argued. I argued. She said the waitlist was obscene, the grant numbers expected throughput, people needed help now. She made it sound like a moral stance. Maybe it was. Maybe it was also an avoidance.”
“Of what?” Norman asked, though he had a guess. The same thing people packed their days to avoid when nights were loose.
Avery lifted a shoulder. “Whatever was waiting for her when she wasn’t in front of a room.”
“You suspected problems at home.” Norman kept his voice even. Not a test. An offering.
“Everyone did,” Avery said softly. “She wore her ring like a habit, not like a story she told. She never talked about him. When she left at five, she left like the building was on fire and the curb was the only safe place. I asked once if everything was alright.” He winced at the memory. “She said it was fine. Which is the worst word I know.”
“Children?” Norman asked.
“Two,” Avery said. “Both in college. She was proud of them. She kept their photos on the shelf behind the door so she saw them when she left, not when she sat.” He gestured toward the shelf; two frames remained, one replaced with a clinic certificate, the other holding a landscape print turned deliberately neutral. Someone had sanitized the room for the living. “She mentioned them in passing. Grades. A capstone project. She didn’t linger. It felt like she thought lingering would make something worse.”
Norman wrote two—college and boxed it. The boxes connected: mid-career, women, therapists, children no longer at home. It was too clean to be causation and too recurring to be accident. “About a month out, she withdraws. Increases groups beyond recommendation.” He glanced up. “Any other changes?”
Avery nodded slowly. “Doors. She started keeping her office door locked when she wasn’t in it. Gloria never locked anything. She had that… open-door aura. Then it was shut. I noticed she’d startle when someone knocked. Once one of the interns tapped too quickly and she—I’ve never seen her jump like that. She covered it with a joke, but her hands were shaking when she poured her coffee. She switched to decaf the next week and pretended it was because of ‘sleep hygiene.’” He grimaced. “It was fear hygiene.”
Norman let the phrase stand on his page without quotes. “Any incidents? Parking lot, late-night calls, someone lingering who didn’t belong?”
Avery sifted his memory as if it were a drawer. “There was… the receptionist mentioned a man who came by after hours two nights in a row asking to leave a note. She didn’t take it. She told him to come back during the day. She described him as polite and forgettable, which in our work can be the worst kind. No name. She thought it was a mix-up with billing. Could have been.” He made the face of someone who doesn’t believe in coincidences but lives among them.
“Security cameras?” Norman asked.
“In the lobby. The footage loops every two weeks unless someone pulls it. No one pulled it.” Guilt edged his voice. “We didn’t know we needed to.”
Norman wrote after hours—note—two nights and underlined it. The line felt like a bridge. “And the last few days?”
Avery exhaled through his nose, prolonged, like pain leaving a room slowly. “The last few days she looked… hunted. That’s not the right word. Haunted. As if something she’d kept outside had found a way in and was sitting in the corner watching her. She flinched at small noises. She kept her coat on in the office. She canceled two individual sessions and ran their clients through to group instead—Gloria never did that, she believed in the sanctity of one-on-one. She avoided the staff kitchen entirely. Took coffee from the machine in the hall like a student trying not to see a professor. She left early one day. Told the front desk she felt unwell. I saw her in the parking lot sitting in her car not turning the key. Ten minutes.” He pinched the bridge of his nose. “I went out. I thought, knock on the window, say her name. I didn’t. I told myself not to embarrass her. The next day she brought muffins for the admin team.” He smiled without pleasure. “People often apologize in carbs when they are drowning.”
Norman didn’t write that, but he held it. He saw the car—the way people sit in parked silence as if distance could be re-negotiated with time. He thought of Elena Chase, whom he’d met once for fifteen minutes in a different clinic with a similar smell. The same careful office. The same “I’m fine” lacquer. The same ring worn like a habit. He pictured her sitting in a parked car and had to unclench his jaw before he cracked a molar.
“Did she say anything that didn’t fit her usual script?” he asked. “A phrase that didn’t belong to her.”
Avery stared at the corner of his desk as if a sentence might appear there if he concentrated. “Two days before—” He breathed. “She asked if we had an updated list of referrals for compulsive s****l behavior. Not addiction, specifically. Not offenders. She was oddly precise. She said a patient might need a higher level of care. I offered to consult. She said no. She said it was delicate.” He looked at Norman. “She had handled delicate for twenty years. The way she said it—like she was the one who needed the delicacy—it sat wrong.”
“Names?” Norman asked.
“None.” Avery shook his head. “She protected privacy like a religion. Even when we were just colleagues, she kept conferences hypothetical.”
Norman flipped a page. Referrals—CSB—delicate—2 days. His pen left a dot that could have been a period or a bullet hole.
“What about home in that last week?” he asked. “Any calls? Did she step out of sessions? Anyone waiting for her in the lobby?”
Avery rubbed his jaw. “She took two calls in the hall and lowered her voice the way you do when you’re pretending a phone is a shell. She went outside for one. It was short. When she came back in, she had that… the way you look after someone says your name back to you too softly.” He spread his hands. “I’m sorry. I’m a therapist. We were trained to notice poetry, not plates.”
“It’s useful,” Norman said. Sometimes poetry was just a report written in a language that made room for things reports couldn’t carry.
“Her husband?” he asked.
Avery lifted a shoulder. “We never met him. He didn’t come to holiday parties. She never brought him around. When the police called him—after—he didn’t come. He sent their son. The boy—man—was… very composed. I wanted to hate that. Then I realized he’d probably been practicing composure since he was ten.”
Norman felt the familiar heat of anger at a stranger without a file. He marked husband absent—son present.
“Anything else?” he asked, knowing there always was, something small that the mind kept as if it could barter later.
Avery looked at the door behind Norman, not to it, beyond it. “She changed her walk,” he said finally. “Gloria had this… forward lean. Not hurried. Ready. The last week she moved like someone expecting contact. Shoulders slightly in. Bag pulled across the body. Keys in the hand before the door. I noticed because I started doing it too.” He blinked, surprised by his own confession.
Norman closed his notebook slowly. The room felt warmer. The light had shifted on the sill; the dust kept its pace. “I appreciate your honesty, Doctor.”
“If you find anything,” Avery said, voice suddenly raw, “if there’s something that explains why a person like Gloria ends up—” He didn’t finish. The print of the ocean looked suddenly wrong on the wall, as if it had never seen water.
“I’ll let you know what I can,” Norman said. He stood. They shook hands like men in different professions who understood they were both in the same one that day.
In the hall, the receptionist glanced up, readable worry in the crease between her eyebrows. “Do you need anything else, Detective?”
“Do you remember a man coming after hours asking to leave a note?” Norman asked gently.
Her face did a small shiver of recognition. “I do. Twice. He was… polite. Mid-thirties, maybe. Not tall, not short. Dark jacket. No, I didn’t get a name. He didn’t insist. That almost made it worse.” She frowned. “He didn’t feel like a patient.”
“Thank you,” Norman said. “If you think of anything else, even the kind of detail you’d tell a friend because it seems too small to matter—call me.” He slid a card across. She took it like something breakable.
Outside, the maple failed at being green and settled for trying. The parking lot kept its secrets the way parking lots do: oil stains as palimpsest, the white chalk of a kid’s hopscotch grid half-washed by rain, a shopping cart with one wheel splayed like a broken hand. Norman stood for a breath and let the air move around him.
He could see the timeline the way Avery had laid it without intending to: one month—withdrawal, overwork, locked doors. Two weeks—startle, decaf, avoidance. Two days—referrals for a very specific kind of help, the word delicate used by a woman who had made a career of work that was. One day—car sit, hand on keys, eyes on rearview. Then the note. The hose. The apology written in a script that leaned harder on one word than any other: weak.
He drew a line in his head between Gloria and the other two women whose files littered his desk. The line ran clean through a point that wasn’t on paper yet: Elena Chase. He remembered her office on an earlier afternoon: the window propped two inches for “honest air,” the diplomas that did their quiet boasting, the order that felt like a barricade built with tasteful nails. He remembered the way she said fine with teeth. He remembered thinking she wore careful like a coat that used to fit.
Profession was the only common thread, Jason had argued, as if that were an argument against a pattern. Norman watched a woman in scrubs cut across the lot, hair in a tight bun, shouldering a tote that said BE KIND TO YOUR MIND. She checked her phone, frowned, and put it away without slowing. He thought of all the people whose job was to absorb shock until it had nowhere else to go and how sometimes the shock found a way back in.
He clicked his pen without meaning to and then pocketed it before it became a tell. Across the street, a bakery put out a chalkboard with words smudged by wind: SOUP OF THE DAY — LENTIL. Normal life insisted on itself. Good. Let it. He needed the contrast.
On his way back to the car, he called Jason. The phone picked up on the second ring.
“Tell me it’s nothing,” Jason said by way of hello. “Tell me we’re going to go get a burger and you’re going to take a nap.”
“She pulled away a month before,” Norman said. “Took on five groups when three is the ceiling. Locked her door. Startled at knocks. Two days before she asked for referrals to compulsive s****l behavior specialists for a ‘delicate’ case and declined peer consult. After hours, a man twice asked to leave a note. Reception described him as polite and forgettable.”
Jason went quiet. “That’s a lot of smoke.”
“It’s the same weather,” Norman said.
“Elena?” Jason asked.
“She’s walking toward it,” Norman said. “And I think someone’s already adjusting her stride.”
“We still don’t have a name,” Jason said. “Or a plate. Or anything that a judge won’t fling back at our heads.”
“We have a shape,” Norman said. “We find people who can name it.” He unlocked the car and slid in. The seat was cold. “I’m going to Brookfield. Admin first. Then a colleague. Then we see whether the shadow near Gloria’s door stands near Elena’s.”
“I’ll start with the husband lists again,” Jason said. “Exes, current, the guy who mows the lawn. Maybe I get lucky and one of them likes rope more than he should.”
“Try the kind that leaves no fibers,” Norman said, then caught himself. “Bad joke.”
“You’re allowed three a day,” Jason said. “You’ve used one.”
Norman ended the call and sat with his hands on the wheel for a second longer than necessary. He looked at his own reflection in the rearview: older than he felt until he tried to sleep. He thought of Avery not knocking on a window. He thought of a woman sitting in a car counting to ten and then to ten again. He thought of a different clinic, a different office, a different woman who didn’t know yet that someone had started to write her into a pattern.
He turned the key. The engine caught. The radio offered a blast of morning DJs mid-banter; he shut it off and let the silence take the front seat. When he pulled out, he checked the mirror without needing to. Habit. Instinct. Fear hygiene. Call it whatever you wanted. He was learning to move the way the hunted move, on behalf of people who didn’t know they’d been marked.
On the passenger seat, his notebook slid and thumped against the console. He put a hand on it as if it might jump.
Across town, a window would open two inches to let in honest air. He hoped it would be enough. He knew it wouldn’t.