I reached into the closet and pulled out a bottle of whiskey, then poured myself a well-earned glass of the spirit. After that, I went ahead and got back to work. While I got started on the work that was waiting for me, I let the television play for a few minutes in the background. As is customary, I had approximately twenty emails that required an immediate response from me. I felt obligated to answer things the way they were supposed to be answered because even though many of these questions had probably already been answered and handled by someone else (no doubt in an incorrect manner), I wanted to make sure they knew the correct procedure in case it came up again in the future. An anchor on the news could be heard saying in the background, "On a darker note today." Henry Caplinger, a

