49 Gainesville, VirginiaRita had heard the Sunday lunch crowds were crazy, but this was her first time working one. Usually she took the evening shifts. Still crazy, but bigger tips. Rita liked to call the restaurant business organized chaos. And already she could add that the Sunday lunchers were fussy and demanding.
“This isn’t at all what I expected,” an older woman told Rita when she delivered her chicken sandwich.
She wanted to tell the woman it looked exactly like the photo on the menu, but instead, she asked if there was something else she could bring her.
“Would you like to see the menu again?” Rita asked.
Sunday also brought families with kids—pouty, noisy, disruptive and picky kids. One of them had already spilled an entire glass of soda, and J.P. Morgan didn’t look happy abo
