38 CONFERENCE CALL PHOENIX, ARIZONA The Next Day Seating lethargically on his office chair, Daniel waited until his 10 a.m. conference call with the adjuster and the TransAde manager to discuss the status of the case and the upcoming strategy. He sipped a cup of hot chocolate to warm his body so that he could rejuvenate himself from a sleepless night. “Lydia, do we have any bagels?” he shouted into the hallway. “Not anymore. Carl ate the last one. Do you want me to order more?” Lydia asked. “No. Thanks anyway.” Daniel really wasn’t hungry. He just wanted to occupy his mind on something other than work. Swirling his chair around, he gazed out of the window. The view wasn’t as spectacular even though he could see Camelback Mountain in the distance. Seeing John’s reflection in t

