8 Bobby was rarely late to work so I was surprised to find the interior office door locked this morning. He usually arrived first and opened it. I dug out my key, opened the door, switched on the lights, and called my answering service. I jotted down my messages. Two of my patients had called on non-emergent matters, requesting I return the call. There was no change in my schedule and no message from Bobby. Moments later I heard a clatter on the stairs. I expected to see Bobby but it was Patricia, my first patient of the day. She was early so I greeted her, and then put on a pot of coffee. I poured her and me a cup when it had brewed and brought the sign out of the conference room that said I was with a patient, that I had no receptionist, and would bring my patients to my office at their

