Chapter 4 “I’m sorry, Dr. Brooks, but we may need to consider closing down or selling the practice by the year’s end.” Veronica’s heart beat loudly in her chest at Dr. Fuller’s words. Sure, she’d expected sales this month to be bad, but not this horrendous. Now he was thinking of giving up. Dr. Fuller ran a hand over his salt and pepper hair. He was usually so calm and collected—this was the first time Veronica had seen him so frazzled. Deep lines of worry furrowed his forehead. Sheila, the office manager who’d worked for Dr. Fuller from the beginning, was also seated in the small bland conference room where the meeting was taking place, and she looked sad. Sheila handled all the billing, dental insurance, and treatment co-ordination work and made sure the office ran efficiently on a da

