Chapter 9: Ana“Yes, I know Cerner was down for four hours yesterday and that we started the new lot number on the twentieth. But that’s no excuse and you know it. I should have had your monthly QC report on my desk a week ago. What? Oh for crying out loud, Lydia, stop whining and just send me the damn thing!” Ana slammed the receiver down and massaged her temples. It was always the same with that woman. Out of the lead techs at all five hospitals, Lydia was always the last to turn in the reports and she came up with one lame excuse or another every time. “The cat has been sick and I had to take off to take her to the vet,” Ana mimicked in her best gringa voice, rolling her eyes. And the number of ‘grandparents on their death beds’ that Lydia had claimed over the years was absolutely insan

