17 OLIVIAOur whole building buzzes with activity. Even with my office door closed, I can hear the constant low hum of conversation and quick footsteps and ringing phones. I like that white noise; it helps ease me into a productive groove, and it tells me just how many people are working hard alongside me. Against all odds, we won a small contract from Parrish Footwear—more of a trial period than anything—and also managed to charm back an old client. But will it be enough? We don’t have time for any false steps. And not everyone is making their best effort. I refresh my in-box and frown. Harrison still hasn’t sent me that expense summary. I asked him yesterday afternoon, and again when I came in at seven this morning. What has he been doing all this time? That information is at his finge

