14 Lily “That’s difficult,” sighed my boss, Crystal Ferguson, after I explained the David story and my desire to attend the hearings. “I totally understand why you want to attend, and we will, of course, support you.” She took a breath. “But why didn’t you tell me earlier? We need to let clients know as soon as there’s a change in their appointments. We can’t leave it till the last minute.” She was right. The Department of Resettlements prided itself on its person-to-person counseling and support, so we needed to prioritize our clients. It was that focus on real human interactions that had attracted me to the department in the first place. The Department of Resettlements was created soon after the GISC, to support climate change refugees from damaged coastal areas like Florida, so my w

