Chapter Three Kevin stared at the e-mail in front of him as he tapped a pen on the desktop. The mayor was contracting with an outside company to handle tourism for the city. Chicago had been outsourcing various things for years. Some of it made sense, other things didn’t. He wasn’t sure which category this fell under, but he knew that with the advent of this kind of push, there would be opportunities for promotions, or at least lateral moves. The mayor was looking for ways to implement such a program. The details outlined were vague, so Kevin dug into research. He looked at how other major cities attracted tourism. He came up with a handful of companies that were currently doing the types of things the mayor wanted: a single website where businesses could request proposals for conference

