Over the past few years, The Stewart Group's sales had been underwhelming, and its market share remained very small. Yvonne spent the entire morning going through the sales reports. Their perfume line offered too few fragrance variations, all of them outdated with no real innovation, and the results were only average. Many perfumes that should have performed well ended up smelling unexpectedly unpleasant instead. Yvonne called for a meeting. "Meeting!" When the meeting time arrived, attendance was sparse. Only a few people showed up. "Where is everyone? Is this really all Fragrance R&D has?" Yvonne scanned the small group in front of her. Fragrance R&D should have had at least thirty employees, but she could count those present on her fingers. Amy still hadn't figured out Yvonne's per

