7 30 AM Floor 50 Executive Wing
Elma arrived to find Richard’s office door already open He was on a call and waved her in without looking up
You’re on Elma he said covering the phone I need you to handle a client complaint Vendor Y is threatening to pull out of the contract over payment delays Fix it
The call ended before she could ask questions
Vendor Y Elma said Pulling up the file
Richard nodded They handle IT maintenance for floors 30 to 40 We can’t afford to lose them
Elma scanned the notes Payment was delayed 22 days Invoice flagged for overbilling by Procurement They stopped work last week
Richard leaned back That’s the summary Now fix it
Elma nodded and headed to her desk
She started with the invoice Cross referencing it with the contract terms The overbilling was real 18000 dollars for services never rendered But the delay was on Hayes Corp’s end Accounting had sat on the approval for three weeks
By 9 15 AM she had a plan
She called Vendor Y and spoke to the account manager
I’m Elma Okonkwo from the Chairman’s office she said I’ve reviewed your account We owe you for the work you did We don’t owe you for the work you didn’t
There was silence on the line
I’m authorizing payment for the verified amount today Elma continued The overbilling will be removed and we’ll update the contract to prevent this happening again
The manager hesitated That’s not what we were told
That’s what I’m telling you now Elma said Can we get your team back on site by tomorrow
Another pause Then Yes
Elma ended the call and sent the approval to Finance She flagged the contract for review
At 11 00 AM Richard looked up from his desk
Done he said Not a question
Done Elma said Vendor Y is back online Payment sent Contract flagged for revision
Richard nodded That was your first test You passed
Elma sat down and exhaled She hadn’t realized how tense she was
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2 00 PM Floor 50
Elma was in the middle of drafting the new vendor policy when Linda called again
Elma Linda said Lower voice This time it’s not floor 12 It’s HR They’re reopening your old file
Elma froze What do you mean
They’re calling it a compliance review Linda said But I heard Catherine’s lawyer filed something Claiming your USB drive was obtained illegally
Elma’s jaw tightened I had permission from IT
I know Linda said But they’re trying
Elma ended the call and walked straight to Richard’s office
They’re coming for the USB she said
Richard didn’t look surprised I expected it He opened a drawer and pulled out a sealed envelope It’s already handled IT logged your access Legal cleared it If they push this in court they lose
Elma took the envelope Thank you
Don’t thank me Richard said Thank yourself You kept everything clean
Elma nodded and left
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5 30 PM Floor 50
Elma was the last one left again The building was quiet The only sound was the hum of the AC and the soft click of her keyboard
She was finalizing the vendor policy when Nathan walked in
Still here he said
Always Elma said Without looking up
Nathan set a coffee on her desk You did good today
Elma glanced up Vendor Y
And with HR Nathan said I heard what they tried
It won’t work Elma said
No Nathan said It won’t
He sat on the edge of her desk You’re handling this better than most people would
Elma saved the file and closed the laptop Maybe I’m just used to fighting
Nathan smiled You’re good at it
Elma stood up Grabbing her bag Thanks for the coffee
Nathan followed her to the elevator You eating tonight
I should Elma said
Then eat with me Nathan said Not as work As Nathan
Elma hesitated Then nodded Okay
The elevator doors opened and they stepped inside
Outside the city was dark and quiet
Inside Hayes Corp things were still shifting
But for the first time Elma felt like she was the one shifting them