THE CORE PROCESS I teach for mastering the artwork of at ease and con- trolled information work is a 5-stage technique for coping with workflow. No matter what the setting, there are 5 discrete ranges that we undergo as we deal with our work. We (1) accumulate matters that command our interest; (2) manner what they mean and what to do approximately them; and (three) organize the consequences, which we (four) review as options for what we select to (5) do. This constitutes the control of the "horizontal" component of our lives—incorporating everything that has our attention at any time. The approach is easy sufficient in princi- ple, and it's far generally how we all pass about our work in any case, but in my revel in most people can stand drastically to enhance their handling

