Chapter Twenty Six Thursday, 8th; Late morning Richard looked like a man who had narrowly avoided being run over by a truck. On the one hand he was jubilant the pitch had gone well, but on the other he was aware of what a close run thing it had been. He now sat with Ben and Caroline before him, doing his best to make sense of what had happened. “I wanted to review the pitch process with the two of you,” he began, “however I thought it was important to get some definite feedback from the clients first.” They all knew it wasn’t uncommon for clients to rave about your ideas during a presentation and then flip flop immediately they were out of the room. Maybe it was seen as a kindness or maybe it was a way to avoid an awkward conversation. Either way you learned to be cautious. “Well the

