His voice was steady, filled with conviction, and he continued, "I stand before you not as a leader, but as a believer in your talents, your dedication, and your passion for hospitality. Each of you plays a pivotal role in the guest experience, and it's up to us to turn the tide." Adrian's eyes met those of the department heads, his gaze unwavering, "Let us remember that Opulence Heights is not just a building; it's a sanctuary of memories, a place where dreams are woven into reality. Our guests come seeking moments of respite, joy, and indulgence. It's our responsibility to provide them with an experience that transcends their expectations." He then leaned in, his voice growing more intense. "I ask you to envision a future where Opulence Heights reclaims its rightful place among th

