I had to go in to work on Sunday. One of the ward nurses called me, her voice clipped but urgent - my pre-med for Monday had arrived, and I needed to clerk in Mrs. Proudman. As soon as I reached the nursing station in the ward, the nurse spotted me. “She’s been waiting for you—she has a list of questions to ask.” Her tone was almost apologetic. I sighed, trying to brace myself. “Great.” She led me toward the files stacked neatly in the office. “Heads up—Mrs. Proudman is institutionalised. She knows the system so watch your words. Here, read these before you go in.” She dropped two hefty volumes of notes in front of me and walked away. I slumped onto a stool, flipping through the dense pages. My plan for a quick run-in-and-out appointment evaporated as I delved into an hour’s worth of r

