Summer came up with a quick excuse and sat down at her desk to work on a brooch design for William's grandmother. Time passed quickly. Around 5 o'clock, Lillian had to leave early to go home and cook for her children. Summer continued drawing the design. Half an hour later, William called, "Ms. Wilde, my grandmother has some new ideas for the brooch. Could we meet to go over the details?" Ensuring 100% customer satisfaction is a basic quality of a jewelry designer, so Summer naturally wouldn't refuse. William was delighted and suggested meeting at a newly opened private dining restaurant on Riverlands Road. Summer didn't refuse. "That's fantastic, Ms. Wilde. I really look forward to seeing you." William hung up the phone, elated. When Summer arrived, William was already waiting a

