Kelvin unfolded his hands. “JLW made a few changes in their customer approach and logistics model that seemed to have been the beginning of their issues. They also employed more staff to run these areas which for one I think was totally unnecessary.”
“Those are the exact areas their competitors changed strategies which helped in their growth,” Oluchi said. “It almost seems as though someone advised JLW wrongly deliberately to bring them down.”
Kelvin looked towards Treasure. “John, Treasure, what did you find out?”
John looked at Treasure and she nodded for him to speak.
“Most of their activities especially in the areas of logistics are poorly documented. There were gaps found within long periods. It is not possible for JLW not to have deliveries in a stretch of two months, several wee
